Welcome to my website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with my terms and conditions of use.
The information contained in this website is for general information purposes only and is provided by ericawagner.com.au. While I endeavour to keep the information up to date and correct, I make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.
In no event will I be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites which are not under the control of ericawagner.com.au. I have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, ericawagner.com.au takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond my control.
This website and its contents are the copyright of Erica Wagner – © 2021. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following. You may print or download contents to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with my express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other form of electronic retrieval system.
Last updated: 15 February 2021
INFORMATION I COLLECT FROM YOU
In the course of your visits to my website or use of my products and services, I may obtain the following information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘Personal Data’).
My services are not directed to persons under 18 and I do not knowingly collect Personal Data from anyone under 18. If I become aware that a child under 18 has provided me with Personal Data, I will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided me with Personal Data without your consent, then please contact me.
You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or contacting me directly to do so.
HOW I USE YOUR INFORMATION
Personally Identifiable Information: I use the information I collect to deliver my services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of my marketing communications at any time by unsubscribing or emailing me and your request will be actioned immediately.
Non-Personally Identifiable Information: I also use the information I collect in aggregated and anonymized forms to improve my services, including: administering my website, producing reports and analytics, advertising my products and services, identifying user demands and assisting in meeting customer needs generally.
Any information you choose to make publicly available, such as blog comments and testimonials on my website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
STORAGE AND SECURITY OF YOUR INFORMATION
I will use all reasonable means to protect the confidentiality of your Personal Data while in my possession or control. All information I receive from you is stored and protected on my secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by me on my servers.
To enable me to deliver my services, I may transfer information that I collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.
I retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with my legal obligations, resolve disputes and enforce my agreements.
In the event there is a breach of my security and your Personal Data is compromised, I will promptly notify you in compliance with the applicable law.
COOKIES AND PIXELS
SHARING YOUR INFORMATION WITH THIRD PARTIES
I do not and will not sell or deal in Personal Data or any customer information.
DISCLOSURE OF YOUR INFORMATION
I may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, I may use your Personal Data to protect the rights, property or safety of ericawagner.com.au, my customers or third parties.
If there is a change of control in one of my businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. I would only disclose your Personal Data in good faith and where required by any of the above circumstances.
LINKS TO OTHER WEBSITES
WEBSITE TERMS & CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “My” and “I” refers to ericawagner.com.au and “You” and “Your” refers to you, the client, visitor, website user or person using my website.
AMENDMENT OF TERMS
I reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using my website to ensure you are aware of any changes. I will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use my website then I will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and ericawagner.com.au’s rights and obligations to each other.
LIMITATION OF LIABILITY
It is an essential pre-condition to you using my website that you agree and accept that ericawagner.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in my documents or information, any goods or services I may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which I shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and I expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
COMPETITION AND CONSUMER ACT
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), ericawagner.com.au’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
You must be over 18 years of age to use this website and to purchase any goods or services.
DELIVERY OF GOODS
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and I am not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of ericawagner.com.au.
Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of my goods, please contact me so I may try to assist you.
RETURNS AND REFUNDS
ericawagner.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify me within 14 days of purchase with a valid reason for return. If I am unable to resolve your complaint or further assist you, I will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of ericawagner.com.au.
LINKS TO OTHER WEBSITES
ericawagner.com.au may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between ericawagner.com.au and the owners of those websites. ericawagner.com.au takes no responsibility for any of the content found on the linked websites.
ericawagner.com.au’s website may contain information or advertisements provided by third parties for which ericawagner.com.au accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. I am making a ‘recommendation’ only and am not providing any advice nor do I take any responsibility for any advice received in this regard.
To the fullest extent permitted by law, ericawagner.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. ericawagner.com.au gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that my website or its server is free of viruses or any other harmful components.
Whilst I, at all times endeavour to have the most accurate, reliable and up-to-date information on my website, I do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of ericawagner.com.au to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.
You may change your details at any time by advising me in writing via email. All information I receive from my customers is protected by my secure servers. ericawagner.com.au’s secure server software encrypts all customer information before it is sent to me. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by me on my servers.
I do not and will not sell or deal in personal or customer information. I may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, I may use the information that you provide to improve my website and services but not for any other use.
DISCLOSURE OF INFORMATION
ericawagner.com.au may be required, in certain circumstances, to disclose information in good faith and where ericawagner.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of my customer agreements; or to protect the rights, property or safety of my customers or third parties.
EXCLUSION OF COMPETITORS
If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of ericawagner.com.au. ericawagner.com.au expressly excludes and does not permit you to use or access my website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then ericawagner.com.au will hold you fully responsible for any loss that I may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. ericawagner.com.au reserves the right to exclude and deny any person access to my website, services or information in my sole discretion.
COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE
This website contains material which is owned by or licensed to me. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.
ericawagner.com.au expressly reserves all copyright and trademark in all documents, information and materials on my website and I reserve the right to take action against you if you breach any of these terms.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with my express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
These terms and conditions represent the whole agreement between you and ericawagner.com.au concerning your use and access to ericawagner.com.au’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.
EXCLUSION OF UNENFORCEABLE TERMS
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
By engaging my services, you agree that Erica Wagner is reliant on the information supplied by the client in order to provide the services and cannot be held responsible for any results of my services provided based on such client information. You are liable and fully responsible for any decisions you make based on my services or recommendations and any consequences which may result.
Any and all information on my website is educational and for information purposes only, intended to assist you. It is not to be construed as business advice and should not substitute professional advice based on your own business or personal circumstances.
This agreement and this website are subject to the laws of Victoria and Australia. If there is a dispute between you and ericawagner.com.au that results in litigation then you must submit to the jurisdiction of the courts of Victoria.